Legal
Privacy Policy
Effective September 21, 2026
Beam VPN is operated by Geware Mobile Limited. This Privacy Policy explains how Beam VPN (“Beam,” “we,” “us,” or “our”) processes information when you use the Beam VPN iOS application, our websites, and support services (collectively, the “Service”).
1. VPN traffic we do not log
Our VPN servers must process encrypted network traffic to provide the Service. We do not retain logs of:
- websites or services you visit;
- DNS queries or browsing history;
- destination IP addresses or ports;
- the content of your communications; or
- traffic data that links an individual user to specific online activity.
We do not sell, use, or disclose VPN traffic for advertising, analytics, or any purpose unrelated to operating and securing the VPN Service.
2. Information processed by Beam
Information stored on your device
The app stores settings such as your selected location, route preference, language, privacy-policy acceptance, session duration, and traffic totals on your device or in the app’s private shared container. This information is not uploaded as browsing activity and is normally removed when you delete the app.
Service and website requests
When the app requests configuration or a server list, it sends limited technical parameters such as app version, platform/product identifier, test status, and approximate days since installation. Like most internet services, our web server necessarily receives your source IP address, request time, requested path, and basic connection information.
Website and API access logs are used for reliability, security, abuse prevention, and troubleshooting. They are rotated daily and ordinarily retained for no more than 14 days, unless a longer period is reasonably necessary to investigate abuse, protect the Service, or comply with law.
Connection diagnostics
The app may display connection status, latency, duration, and upload/download totals. These measurements support app functionality and troubleshooting. We do not use them to create a history of your browsing activity.
Purchases
Subscriptions are processed by Apple through StoreKit. Apple handles payment details. Beam receives limited transaction and entitlement information—such as product identifier, transaction status, and expiration status—to provide Premium features and restore purchases. Apple’s processing is governed by Apple’s privacy policy.
Advertising and consent
The free version may use Google Mobile Ads and Google’s consent tools. Depending on your region, consent choices, and Apple’s App Tracking Transparency permission, Google may process information such as device or advertising identifiers, IP address, ad interactions, diagnostics, and coarse location inferred from IP for advertising, fraud prevention, measurement, and service delivery.
Personalized advertising and cross-app tracking are not enabled without the required consent or permission. Premium users do not receive in-app advertising. Learn more in Google’s Privacy Policy.
Support communications
If you contact support, we process your email address, message, and any diagnostic information you choose to provide. Please do not send passwords, full payment-card details, or sensitive browsing information.
3. How we use information
We use the limited information described above to:
- provide, maintain, and secure the Service;
- select and deliver available server configurations;
- verify subscriptions and provide Premium features;
- show advertising in the free version where permitted;
- diagnose failures, prevent abuse, and improve reliability;
- respond to support requests; and
- comply with applicable legal obligations.
4. When information is shared
We do not sell personal information or VPN browsing traffic. Limited information may be processed by:
- infrastructure providers that host our websites, APIs, and VPN servers;
- Apple for App Store distribution, purchases, refunds, and subscription management;
- Google for consent management and advertising in the free version; and
- authorities or other parties when required by valid legal process or necessary to protect users, the public, or the Service.
Service providers may process information only for the services they supply and under their own applicable privacy obligations.
5. Retention
- Website and API access logs are ordinarily retained for no more than 14 days.
- App settings and local statistics remain on your device until you clear or delete them.
- Purchase records are retained according to Apple’s requirements and as needed to provide entitlements or meet legal obligations.
- Support correspondence is retained only as long as reasonably needed to resolve the request, maintain service records, or comply with law.
- Advertising data retention is controlled by Google and your consent choices.
6. Security and international processing
We use technical and organizational safeguards intended to protect information, including encrypted transport, access controls, and restricted service credentials. No system can guarantee absolute security.
Our infrastructure and service providers operate in multiple countries. Information may therefore be processed outside your country, subject to applicable safeguards and law.
7. Your choices and rights
You can disable tracking in iOS Settings, change advertising consent where the app makes that option available, manage subscriptions through your Apple Account, delete local app data by deleting the app, or contact us about access, correction, deletion, or other rights available in your jurisdiction.
Because Beam does not require an account and does not retain browsing-history logs, we may not be able to identify or produce data associated with a particular person without sufficient verification.
8. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it where appropriate.
9. Changes to this policy
We may update this policy as the Service, law, or our providers change. We will post the updated policy here and revise the effective date. Material changes may also be communicated in the app.
10. Contact
Questions or privacy requests can be sent to Geware Mobile Limited at support@beamvpn.net.